“Give us 20 minutes and we will save you 20 percent on your document costs,” states Jennifer Atchison, co-owner of Delmarva Document Solutions (DDS). “We are not here just to sell a machine. We are here to offer a complete office solution that will help control costs and increase profitability.”
DDS is a partnership which includes Atchison, Eydie Kinnamon and Phil Brohawn. These three in addition to Wayne Towers, their business development manager, bring over 100 years of experience with the Xerox Corporation to ensure customers receive benchmark equipment and local support. Their efforts have earned DDS the distinction as a Xerox Authorized Platinum Agency, awarded to a select few of the over 500 agencies nationwide.
DDS is the only authorized agent of Xerox copiers, printers and multi-function machines on the Delmarva Peninsula. With offices in Salisbury, Easton and Elkton, the company is dedicated to making sure you have the equipment and service that will give your business a competitive edge. Whether you have a home office or a high-volume document publishing system, they have the solution for any size environment that is backed by an unconditional Total Satisfaction Guarantee and the JD Power and Associates award-winning service organization. Xerox is the first and only manufacturer in the industry to have received this distinction. They have earned it for the third consecutive year.
Worried about your business’ efficiency? Consider the Xerox Office Assessment. Designed to save you at least 20 percent on your document costs, the fact-based assessment captures your monthly page volumes on your network and stand-alone office equipment. This data will allow you to identify your true cost of printing documents. DDS will assist you in creating a plan that will save you at least 20 percent on your operating costs. For example, several small stand-alone copiers, printers and fax machines might be replaced by one central multi-function machine that is networked to streamline workflow and document production while reducing operating costs. Best of all, the assessment is free. Just call DDS to make an appointment.
Xerox pioneered and set the standard in the industry. That commitment and reputation for excellence is steadfast. In 2008 Xerox earned the Medal of Technology and Innovation for intelligent software, targeted solutions and tailored services in addition to more than 600 other industry awards. It is because of this level of technological excellence that Xerox can offer equipment that meets all eight levels of the common criteria compliance. Legal, financial and medical offices require that their transactions are absolutely secure. Common criteria compliance guarantees that.
With the world’s largest portfolio of office equipment, the local Xerox trained sales professionals along with Microsoft certified IT expert Rachel Burneston assure that the right equipment will be placed in your office to meet your printing, scanning and document storage requirements.
“When it came time to purchase equipment for our stores in Virginia and Delaware in 2008, Jodi Garvin and Sherri Holder took the time to understand our daily processes and challenges. They made a recommendation that fit — we are much better off today than we were just months ago,” said Phil Taylor, COO, EZ Loans Inc.
Although part of the Xerox family for a long time, the team at DDS is truly Eastern Shore born and bred. As well as providing outstanding sales support, the company is deeply committed to local causes such as Rotary, March of Dimes, the Salvation Army and many other civic organizations.
“We have long-term relationships on Delmarva,” said Kinnamon. “We regard our customers as partners and friends.” That means that DDS stays with you as your company’s needs change and grow.
Ask Walt Warren, owner of Peninsula Printing, “My current machine is a Xerox 700 Digital Color Press and it has increased my business dramatically by allowing us to offer quality color at an affordable price,” he said. “If you ever want to see what their equipment is capable of just stop by my store at 100 Lloyd Street and I will be happy to show you the end result.”
The 40-member team at CPA Firm Trice, Geary & Myers currently utilizes two high-speed Xerox machines to process thousands of tax returns and financial statements for its clients. Here is what Tom Trice has to say about his association with DDS, “Xerox has been our service provider of office equipment for years. Whenever there is a problem their technicians are just a phone call away. We count on Delmarva Document Solutions to support us not only during tax season, but throughout the year.”
Delmarva Document Solutions,
401 Eastern Shore Dr., Salisbury, Md., 410-548-5844;
408 Washington St., Easton, Md.,
410-822-5677;
205 E. Main St., Elkton, Md.,
410-398-3440,
www.delmarvadocumentsolutions.com
Sherri Holder, Sales Manager
Delmarva Document Solutions
401 Eastern Shore Dr., Salibury, Md.,
Ph: 410-548-5844, Fax: 410-548-2335
Cell: 302-258-9821,
www.xerox.com
